✦ Legal Documents

15hibajee Privacy Policy — Our Commitment to Protecting Your Personal Information

15hibajee's policy sets out clearly — in plain language — how your personal data is collected, why it is stored, and how it is kept secure. We believe your data belongs to you, and protecting it is our responsibility.

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Last Updated
January 2026
Version 2.4

Privacy Policy Highlights at a Glance

A brief overview of how 15hibajee keeps your information safe

Data Collection
Only necessary information is collected

15hibajee only collects information that is strictly necessary to provide its services. Asking for unnecessary personal data goes against our principles — that is the foundation of our policy.

Security
256-bit SSL encryption throughout

Industry-leading encryption is applied to every data transfer and storage operation. Your information is locked in a digital vault — completely inaccessible to anyone outside.

Third Parties
Your data is never sold

15hibajee never sells your personal data to third parties. In limited cases where data is shared with partners, it is always protected under contractual agreements.

Your Rights
Right to Access and Delete Your Data

You may request to view, correct, or delete the information we hold about you at any time.

Cookie
Cookie Usage Is Disclosed Transparently

This policy clearly explains what types of cookies 15hibajee uses and why. You have control over all cookies except those that are essential.

Contact
Contact Us for Any Privacy-Related Questions

If you have any questions about this policy or wish to make a request regarding your data, our support team is ready to help.

Last Updated: January 1, 2026 · Version 2.4 · Cookies & Third Parties section updated.

1. Introduction & Scope

15hibajee's privacy policy explains in detail how we protect the personal information of everyone who uses our website, mobile site, and related services. After reading this policy, you will have a clear understanding of who holds your data, how it is used, and what rights you have.

15hibajeeBy using any services of -, you are considered to have agreed to this Privacy Policy. If you object to any part of this policy, we ask that you refrain from using the platform. We want you to use our services fully informed — never in the dark.

This policy applies only to 15hibajee- applies solely to our own platform. If you follow a link to a third-party site, that site's own privacy policy will apply — and that is beyond our control.

This policy is written in straightforward language so that everyday users can easily understand it. Where legal terminology is used, a plain-language explanation is provided alongside it.

2. What Information We Collect

15hibajee Data is collected in two ways — information you provide directly, and information gathered automatically as you use the platform.

Information You Provide Directly:

  • Your name, mobile number, email address, and date of birth collected at registration.
  • A copy of your National ID or passport for KYC verification.
  • Payment method details — bKash, Nagad, or bank account information.
  • Any information you provide or share when contacting our support team.
  • Information submitted through the Responsible Gaming form.

Automatically Collected Information:

  • Your device type, operating system, and browser version.
  • IP address and approximate location (up to district level).
  • Time spent on the site, pages visited, and links clicked.
  • Betting history, transaction records, and gaming patterns.
  • Information collected through cookies and similar tracking technologies.
Data Type Purpose of Collection Required?
Name & Mobile Number Account Registration & Communication Yes
Date of Birth Age Verification (18+) Yes
Copy of ID Document KYC verification, withdrawals Before Withdrawal
Payment Information Deposit & Withdrawal Process Yes
Device & Browser Information Security & Fraud Prevention Automatic
Gaming & Betting History Responsible Gaming Monitoring Automatic

3. How We Use Your Information

15hibajee Collected data is used for the following purposes:

  • Service Delivery: Account management, betting and gaming features, payment processing.
  • Identity Verification: Age verification, KYC completion, and anti-money laundering compliance.
  • Customer Support: Responding to questions or complaints and resolving transaction issues.
  • Security: Detecting unusual activity, preventing fraud, and securing your account.
  • Responsible Gaming: Analyzing gaming patterns to identify and support at-risk users.
  • Legal Obligations: Meeting regulatory requirements and maintaining legally required records.
  • Service Improvement: Improving platform functionality and enhancing the user experience.

We use your data only for the purposes stated above — it is not used for any other reason. If we ever need to use your data for a new purpose, you will be informed in advance.

4. Data Retention & Security

15hibajee's data is stored on industry-standard secure servers. The measures we use to protect your information include:

  • 256-Bit SSL/TLS Encryption: Every data transfer is encrypted — the same standard used by banking sites.
  • Encrypted Storage: Stored data is also kept encrypted — not just protected from being read.
  • Access Control: Only authorised personnel within our team are permitted to access specific categories of data.
  • Regular Security Audits: An independent team of third-party experts regularly audits our systems.
  • Two-Factor Authentication: Mandatory 2FA for administrative access.
  • Data Backup: Data is backed up regularly to prevent loss in the event of a technical issue.

In the event of a security breach for any reason, 15hibajee Affected users will be promptly notified by email or in-app notification, and all necessary steps will be taken to resolve the issue.

5. Sharing Information with Third Parties

15hibajee Your personal information is never sold. However, certain data may be shared in the limited circumstances outlined below:

  • Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive only the information necessary to complete transactions. They are also bound by strict confidentiality agreements.
  • KYC Verification Services: Approved third-party services may be used to verify your identity — strictly for verification purposes and nothing else.
  • Legal Obligations: Information may be disclosed in response to court orders, government directives, or regulatory authority requirements.
  • Fraud Prevention: Limited data may be shared with anti-fraud databases within the gaming industry.
  • Technology Partners: Those who help operate our platform are given limited access to only the data they need — they are not permitted to use it for their own purposes.

For any sharing of your data beyond the purposes listed above, your explicit consent will be obtained beforehand — no surprises.

6. Cookie Policy

Cookies are small text files saved to your browser. 15hibajee Uses three types of cookies:

Cookie Type Purpose Duration Can It Be Disabled?
Essential Login sessions, security tokens End of session No (the site will not function)
Analytical Site Usage Statistics 1 Year Yes
Functional Language & Preference Settings 6 Months Yes

You can disable analytical and functional cookies through your browser settings. However, this may cause some inconveniences, such as the site not remembering your login state or saved preferences. Disabling essential cookies will prevent the site from functioning properly.

15hibajee No third-party advertising cookies are used — there are no external ads on our platform. Data collected for analytics is used solely to improve the site and is never sold or shared.

7. Your Rights

You have several important rights regarding your personal data. 15hibajee Respects these rights and is ready to assist with related requests:

Right to Access Information

You may request a copy of all personal information we hold about you.

Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be restricted.

Right to Data Portability

You have the right to export your data in a standard, portable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, please support@15hibajee.net. We generally respond within 30 days. In some cases, a request may not be possible to fulfill — for example, if data must be retained due to legal obligations — in which case the reason will be explained.

8. Privacy of Minors

15hibajee's services are strictly for users aged 18 and above. Collecting data from minors is against our policy and something we actively avoid.

If we discover that someone under the age of 18 has created an account, that account and all associated data will be deleted immediately. Parents or guardians who believe their minor child may be using this platform should contact support right away.

If a parent or guardian notifies us while a minor's account is still active, any balance in that account will be refunded and all associated data will be permanently deleted.

9. Data Retention Period

Your data is retained while your account remains active. After account closure, certain data must be kept for a specified period:

  • Transaction Records: Retained for up to 5 years after account closure in compliance with financial regulations.
  • KYC Information: Retained for up to 5 years as required by law.
  • Gaming History: Retained for 3 years for responsible gaming and dispute resolution purposes.
  • Support Conversations: Retained for 2 years to support service improvement.
  • Marketing Consent: Deleted immediately upon withdrawal of consent.

Once the stated retention period ends, data is automatically deleted or anonymised — in a way that it can no longer be linked back to any specific individual.

10. Policy Changes

15hibajee This privacy policy may be updated when necessary. For minor changes, the date at the top of the page will be updated. For significant changes — such as new purposes for using your data or sharing with new third parties — a clear notice will be sent by email or displayed on the platform.

Continuing to use the platform after any changes takes effect means you accept the updated policy. We recommend checking this page periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy, wish to make a data-related request, or have any concerns, please reach out to us through the following:

Email: support@15hibajee.net

For a faster response, include "Privacy Request" in the subject line of your email. We typically respond within 48 business hours.

"I really appreciated reading 15hibajee's privacy policy — it's written in plain language, and it's clear about what is and isn't happening with your data. That kind of transparency is exactly what you need when dealing with financial transactions online."

— Salma Begum, Chattogram · Member for one year

Our Commitment to Data Protection

The Security Standards 15hibajee Upholds

SSL 256-bit

The highest standard of encryption applied to every transaction.

Encrypted Storage

Stored data is kept encrypted at all times.

KYC Verified

Every account identity is verified.

Regular Audits

Third-party security audits.

Enjoy a Safe Environment

15hibajeeYour data is safe at 15hibajee. Join now with confidence — backed by transparent policies and robust security — and enjoy betting without worry.

Frequently Asked Questions

Answers to Common Questions on Payments & Bet Settlement

15hibajee does not charge any withdrawal fees on its end — no fees are deducted by the platform. However, mobile banking providers such as bKash, Nagad, or Rocket may apply their own transaction charges, which are outside our control. For direct bank transfers, the bank's own charges may apply. Regarding withdrawal limits, the minimum amount is ৳500. The maximum limit depends on your account tier and KYC verification status — once KYC is complete, withdrawals up to the designated daily limit are generally available. Only one withdrawal request can be made per 24 hours. To withdraw above the standard limit, you can either reach the highest account tier or arrange it by contacting support.

If a match is abandoned mid-way, settlement depends on how much play was completed and the official international rules of the sport in question. For cricket — for example, in the case of a rain interruption — if the match result is determined by the D/L method, bets will be settled according to that result. If the match is officially abandoned with no result, bets are typically voided and the full stake is returned to the wallet. For multiple bets, the voided leg is removed and the remaining legs are used to calculate the outcome. If a match is suspended and resumes within 48 hours, bets remain active; otherwise, they are voided. Specific settlement rules for each market are stated in the respective market description.
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